Payment Methods at a Glance
All five methods below are available 24 hours a day. The minimum deposit is ৳500 for every method. Money appears in your kbd111 wallet in under 1 minute after the transaction is confirmed.
| Method | Min. Deposit | Arrival Time | Fee | Available |
|---|---|---|---|---|
| bKash | ৳500 | ~1 minute | Free | 24/7 |
| Nagad | ৳500 | ~1 minute | Free | 24/7 |
| Rocket | ৳500 | ~1 minute | Free | 24/7 |
| Upay | ৳500 | ~1 minute | Free | 24/7 |
| Bank Transfer | ৳500 | ~1 minute | Free | 24/7 |
Before You Deposit
Two things to check before you send money. Skipping either one is the most common reason for a delayed credit.
Your account must be verified. Log in to kbd111, go to My Account → Profile, and confirm your mobile number matches the mobile wallet you will pay from. Mismatched numbers cause instant failures.
Use only your own wallet. kbd111 does not accept third-party payments. The name on your mobile account must match the name on your kbd111 profile. This is also required for your first withdrawal.
bKash Deposit – Step by Step
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1
Open kbd111 and go to Deposit. Log in at /kbd111-login/, then click the green Deposit button in the top menu.
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2
Select bKash. On the deposit screen, tap the bKash tile. The page shows you the kbd111 bKash merchant number to send to.
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3
Enter the amount. Type the amount you want to deposit — minimum ৳500. Do not close this page yet.
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4
Send money from your bKash app. Open bKash → Send Money → paste the merchant number → enter the exact amount → enter your bKash PIN.
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5
Copy the bKash TrxID. After the bKash confirmation screen appears, copy the Transaction ID (starts with a letter, e.g. ABC12345678).
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6
Paste the TrxID into kbd111 and confirm. Go back to kbd111, paste the TrxID into the reference field, then tap Confirm Deposit. Your balance updates within 1 minute.
Nagad Deposit – Step by Step
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1
Go to Deposit on kbd111. After logging in, click Deposit and choose Nagad from the list of methods.
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2
Note the kbd111 Nagad account number. The deposit page displays the Nagad number to send to. Copy it carefully — one wrong digit and the money goes elsewhere.
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3
Enter your deposit amount. Minimum ৳500. Keep the kbd111 deposit tab open.
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4
Open Nagad and send. Nagad app → Send Money → paste the number → enter amount → enter PIN. You will receive an SMS with a TrxID.
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5
Submit the TrxID on kbd111. Paste the Nagad TrxID into the reference field on kbd111 and tap Confirm. Credit arrives within 1 minute.
Rocket (DBBL) Deposit – Step by Step
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1
Select Rocket on the kbd111 Deposit page. Log in, click Deposit, then choose Rocket.
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2
Copy the Rocket account number shown. This is a Dutch-Bangla Bank mobile number. Double-check every digit before proceeding.
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3
Dial *322# or use the Rocket app. Go to Send Money, enter the account number and amount (min ৳500), then confirm with your PIN.
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4
Note the TrxID from the SMS. Rocket sends a confirmation SMS with a transaction reference number.
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5
Enter the TrxID in kbd111. Paste it in the reference field and press Confirm Deposit. Your kbd111 balance updates within 1 minute.
Upay Deposit – Step by Step
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1
Choose Upay on the kbd111 Deposit screen. Make sure your Upay wallet is funded and your Upay number matches your kbd111 profile number.
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2
Copy the kbd111 Upay account number. This appears on the deposit page after you select Upay.
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3
Open Upay and send money. Upay app → Send Money → enter the number → enter amount (min ৳500) → confirm with PIN.
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4
Copy the Upay TrxID and submit. Paste the transaction reference into kbd111's reference field and click Confirm. Balance updates within 1 minute.
Bank Transfer – Step by Step
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1
Select Bank Transfer on kbd111. The deposit page shows the kbd111 bank account details: bank name, account number, routing number, and branch.
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2
Use your bank's app or internet banking. Go to Fund Transfer / BEFTN, enter the kbd111 account details, and input the amount (min ৳500).
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3
Write your kbd111 username in the payment note. This is critical. Without your username in the reference, the treasury team cannot match the transfer to your account.
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4
Submit the transfer reference on kbd111. After your bank confirms the transfer, copy the bank reference / UTR number and paste it into kbd111's deposit form, then click Confirm.
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5
Await credit. Bank transfers still arrive within 1 minute during business hours once the funds clear your bank's system. Contact Live Chat if it takes longer.
Never deposit to a personal account. kbd111 will never ask you to send money to an individual's personal mobile or bank account. If anyone contacts you claiming to be kbd111 support and asking for a direct transfer, it is a scam.
Failed Payments & Fixes
Most failed deposits have a simple cause. Find your error in the table below and follow the fix. If the problem persists, open kbd111's 24/7 Live Chat and share your TrxID — they can trace most payments within minutes.
| What Happened | Most Likely Cause | Fix |
|---|---|---|
| Balance deducted, kbd111 not credited | TrxID not submitted or wrong TrxID entered | Go back to Deposit history → enter the correct TrxID → resubmit. Check the bKash/Nagad SMS for the exact reference. |
| Transaction declined immediately | Amount below ৳500 or wallet daily limit hit | Ensure amount is ৳500 or above. If your wallet shows a limit error, try splitting into two deposits on different days or switch methods. |
| Deposit form shows "account mismatch" | Mobile number on kbd111 profile differs from the wallet used | Update your kbd111 profile number to match the wallet, then retry. Contact Live Chat if the profile number is locked. |
| Sent to wrong number by mistake | Typo when entering the merchant number | Contact kbd111 Live Chat immediately with the TrxID and the number you sent to. They will escalate to the treasury team. |
| Deposit pending for over 5 minutes | Bank or mobile operator processing delay | Wait up to 10 minutes during peak hours. If still pending, open Live Chat with your TrxID — do not attempt a second deposit for the same amount. |
| "Third party payment" error | The wallet does not belong to the account holder | You must use your own registered wallet. Ask a family member to register their own kbd111 account instead of sharing yours. |
Deposit & Withdrawal: Side by Side
Every payment method at kbd111 works around the clock. Here is exactly what to expect for speed, minimums and limits — so you can pick the right option before you open the app.
| Method | Min. Deposit | Deposit Arrives | Min. Withdrawal | Withdrawal Processed | Fee |
|---|---|---|---|---|---|
| bKash | ৳500 | ~1 min | ৳1,500 | ~39 min | Free |
| Nagad | ৳500 | ~1 min | ৳1,500 | ~39 min | Free |
| Rocket | ৳500 | ~1 min | ৳1,500 | ~39 min | Free |
| Upay | ৳500 | ~1 min | ৳1,500 | ~39 min | Free |
| Bank Transfer | ৳500 | ~1 min | ৳1,500 | ~39 min | Free |
- Payment Method Deposit Arrives Withdrawal Processed
- bKash Under 1 minute About 39 minutes
- Nagad Under 1 minute About 39 minutes
- Rocket Under 1 minute About 39 minutes
- Upay Under 1 minute About 39 minutes
- Bank Transfer Under 1 minute About 39 minutes
Withdrawal times apply after KYC verification is complete. First-time withdrawals may take up to 2 hours while your documents are reviewed. Minimum withdrawal is ৳1,500; daily limit is ৳90,000.